Shipping policy

Shipping Policy

We aim to dispatch all orders as quickly and efficiently as possible. Shipping times and costs may vary depending on product availability, order size, and destination.

Standard Shipping

Orders are typically processed and dispatched within 5–7 working days. Customer orders—especially customised or branded items—can take up to 2 weeks to be dispatched.

Delivery times vary based on:

  • Product brand

  • Whether the item requires customisation

  • Supplier lead times

Overseas & Special‑Order Products

Orders that include brands such as Joma, Stanno, Puma and Nike may require additional processing time and can take 3-4 weeks to complete. Some items are sourced internationally, so delivery may take longer than standard UK shipping.

Shipping Costs

Shipping charges are calculated at checkout based on:

  • Delivery location

Large teamwear or bulk orders may incur additional shipping fees.

Delays

While we work closely with our suppliers and couriers, occasional delays can occur due to:

  • Customs checks

  • International transit

  • Stock availability

If your order is affected, we will notify you as soon as possible.

Contact Us

If you need more information before ordering, please reach out to our customer service team: customerservice@thesportsshopkingswinford.com